Create engaging flows across multiple screens in a structured format as each response in the last screen guides the user seamlessly to the next screen.
Arrange each screen layout in a structured format using different component elements. Entice users to complete the flow with a concise and logical content structure.
Create clear input fields using multiple flow elements for users to complete their responses. Flow elements offer a creative way to present information concisely.
Make new experiences depend on the customer’s preferences and behavior.
Deliver pleasant experiences for customers to reach interactions that are productive and useful.
Helps to simplify activities such as appointment setting, ordering a product or service, and customer care.
Suggest customer appropriate products or services based on their purchase behavior.
Enrich user experience with interactive conversations within a chat and transform lengthy unstructured conversations into task-specific workflows.
Allow customers to drop their feedback conveniently with WhatsApp Reply Flows. Collect quality feedback in a simple structure that is engaging and quick to complete. Â
Complete quick event registrations with interactive forms that are easy to fill and capture valuable customer information. Generate better customer engagements with seamless reply flow forms.
Improve chances of sale by offering customers specific product recommendations that meet their needs accurately. With reply flows, customers’ preferences can be better understood quickly.
WhatsApp Reply Flows refers to how a business responds to users who engage with its WhatsApp Business account and the process of configuring response templates for messages received.
WhatsApp Reply Flows are messages that can be programmed to be sent to customers depending on some conditions. As you would expect from a dialogue system, Reply Flows in WhatsApp are all about how the conversation will unfold. It is a structured reply that businesses establish, where messages, conditions, and actions are already predetermined. When a customer is qualified to meet the requirements set, the flow translates to send the messages automatically.
Yes, reply flows offer the flexibility to customize decisions and conditions, working with variables and different types of messages.
Of course, you can connect them to other applications such as customer relationship management (CRM) systems, marketing automation platforms, and others.
Open, click-through, and conversion rates are ways to measure the effectiveness of the WhatsApp reply flows.
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