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Instant Answers for Enhanced User Satisfaction with Kenyt's Help Desk Knowledge Base

Smart Article Search

Effortlessly find relevant articles instantly

Customizable Content Management

Easily create, edit, and organize articles

Insightful Analytics Dashboard

Monitor article performance and user engagement

Multilingual Support

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Intelligent Search & Recommendations

Help users find answers instantly
  • Uses AI to deliver the most relevant articles based on users' search terms and browsing patterns.
  • Suggests related articles to provide comprehensive solutions.
  • Reduces support requests by guiding users to self-service options quickly.
Easy Article Management
Keep content organized and up-to-date effortlessly
  • Allows easy categorization, tagging, and organizing of articles for a better user experience.
  • Features version control, enabling quick updates and tracking of article changes.
  • Offers customizable templates to maintain consistent branding and formatting.

Analytics & Feedback Collection

Gain insights to improve content and satisfaction
  • Tracks user engagement with articles, including views, clicks, and time spent.
  • Collects feedback on article helpfulness to prioritize updates.
  • Highlights gaps in content where additional articles may be needed.
Multilingual Support
Reach users in their preferred language
  • Offers multi-language capabilities to create articles accessible to a global audience.
  • Provides automated language detection and content suggestions based on the user’s preferences.
  • Enhances user satisfaction by enabling self-service in their native language.

Provide Quick, Reliable Answers and Elevate User Satisfaction with Kenyt.AI’s Knowledge Base

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