It’s 2025, and if you have still not deployed a website chatbot, you are missing out on a huge chunk of customers.
Website chatbot are the first line of customer support or sales team, that provide your business with a non-stop stream of customers and also ensure they are satisfied with the services of your business.
We have put this article together with website chatbot examples of good inspiration derived from various famous companies that are known for their chatbot. Guess what, 69% of consumers are satisfied with their last website chatbot interaction. So, let’s get into the article, get inspired, and deploy a chatbot on your website.
What is a website chatbot?
A web-based chatbot is an AI-driven interface designed to engage in text or voice conversations with users visiting your website. It simulates human interaction, offering responses that feel natural and intuitive.
These chatbots are typically programmed with a range of potential questions and customized answers to address common customer inquiries. With this technology, customers can receive quick, efficient solutions as soon as they land on the page, eliminating the need to wait in line for a human representative.
Top 7 website chatbot examples
Let’s explore the top 7 website chatbot examples, that have almost become common household names now. Starting from LG and Samsung, the list also includes famous banks like Kotak Mahindra and others.
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LG
LG, short for “Lucky Goldstar,” is a renowned South Korean conglomerate established in 1947. With a legacy spanning decades, LG has emerged as a global leader across multiple industries, including consumer electronics, home appliances, mobile technology, and advanced innovations.
Known for its relentless focus on innovation, LG delivers state-of-the-art products like smartphones, televisions, and household appliances that redefine convenience and quality. By integrating chatbots for product support, LG has also enhanced customer engagement and boosted lead generation, showcasing its commitment to leveraging technology for superior service.
Sony Corporation
Sony Corporation, a Japanese multinational conglomerate established in 1946, is a global pioneer in electronics, entertainment, and technology. Renowned for its groundbreaking innovations, Sony has introduced iconic products like the Walkman, PlayStation, and Bravia TVs, leaving a lasting impact worldwide.
Operating across diverse sectors, Sony excels in electronics, gaming, music, film, and financial services, solidifying its position as a leader in both creativity and technological advancement.
Samsung
Samsung, a South Korean multinational conglomerate founded in 1938, is a global leader renowned for its technological innovation and diversified operations. Over the decades, it has expanded its footprint across industries like electronics, telecommunications, construction, shipbuilding, and more.
Samsung Electronics, the company’s most prominent subsidiary, is celebrated for its advanced smartphones, televisions, and semiconductor technology. Its unwavering commitment to research and development has resulted in groundbreaking innovations, including the Galaxy series and state-of-the-art display technologies, cementing Samsung’s position as a trailblazer in the tech world.
Standard Chartered
Standard Chartered, a leading British multinational bank, boasts a legacy that dates back to 1853. With operations spanning over 60 countries, it stands as a key player in global banking and financial services.
Renowned for its expertise in emerging markets and trade finance, Standard Chartered plays a pivotal role in facilitating international business. By prioritizing sustainability and embracing digital innovation, the bank delivers tailored banking solutions, wealth management services, and a comprehensive range of financial products to meet the diverse needs of its clients.
Kotak Mahindra
Established in 1985 and headquartered in Mumbai, Kotak Mahindra Bank is a leading name in India’s private banking sector. Over the years, it has evolved into one of the country’s most respected financial institutions.
The bank provides a comprehensive suite of financial products and services, spanning retail and corporate banking, wealth management, insurance, and investment banking. To enhance customer experience, Kotak Mahindra has introduced Keya, an AI-powered chatbot available 24/7 to efficiently address banking queries and streamline customer interactions.
IKEA
IKEA, the Swedish multinational retailer, is celebrated worldwide for its affordable yet stylish furniture and home decor. Established in 1943, it has grown into one of the largest furniture retailers globally, renowned for its unique self-assembly model.
With a vast product range, innovative designs, and a strong commitment to sustainability, IKEA has become a trusted name in households around the world. To enhance customer support, IKEA introduced Billie, a chatbot designed to assist with queries related to ordering, delivery, payments, missing items, and even rescheduling deliveries, ensuring a seamless shopping experience.
Domino's Pizza
Customers can now enjoy the convenience of ordering their favorite pizzas through Domino’s chatbot, Dom. This smart assistant not only helps users place orders but also allows them to track existing ones seamlessly using voice or text. Dom ensures that every pizza meets Domino’s quality standards for a consistently delicious experience.
Additionally, the chatbot makes it easy to reorder your favorite pizza anytime, ensuring that satisfaction is just a click or a command away.
Advantages of website chatbot
Before concluding, let’s quickly explore the advantages of having a website chatbot. This will further emphasize the need for having a website chatbot, that will improve customer engagement and quick scalability of the company.
Real-Time Response
In today’s on-demand economy, customers expect immediate gratification. With just a few taps on their devices, they can access products and services instantly, and they hold the same expectations for businesses.
Traditional customer support often struggles to deliver prompt solutions, especially during peak hours. However, chatbots powered by conversational AI bridge this gap by providing instant responses to customer queries, no matter how many users need assistance simultaneously.
Wider Audience Reach
Every business aspires to connect with a broad audience. What once seemed like an unattainable goal is now achievable with the integration of chatbots on websites. Chatbots can engage with large audiences effortlessly, ensuring meaningful interactions and helping businesses expand their reach seamlessly.
Boosting Revenue
The ultimate goal of adopting advanced technology is to drive revenue growth. Chatbots ensure customers receive instant solutions, helping them achieve their purpose of visiting the business. This frictionless experience translates into higher sales and improved conversion rates.
Surveys and Feedback
Understanding customer opinions is essential for driving improvements that align with their needs. Collecting feedback provides the insights necessary for customer-centric enhancements.
AI-powered chatbots simplify this process by collecting feedback in a conversational and engaging manner. They efficiently gather both qualitative and quantitative data, making it easier for businesses to analyze customer experiences and implement meaningful changes.
Kenyt.AI - Your platform for building a website chatbot
Kenyt.AI offers a comprehensive and intuitive platform for building and customizing website chatbots that provide real-time, personalized interactions for your customers. Here’s why Kenyt.AI stands out as the ideal choice for creating your chatbot solution:
Conclusion
With Kenyt.AI, building and customizing a website chatbot is not only easy, but it also gives your business the tools to provide superior customer service, streamline operations, and enhance overall user satisfaction.
Contact our sales team today and deploy your website chatbot today!
Frequently Asked Questions
Kenyt.AI offers advanced AI-driven features, easy integration, customizable templates, and powerful analytics to enhance customer interaction, reduce response time, and improve overall user experience.
Kenyt.AI chatbots engage customers by providing instant, personalized responses, handling common queries, and guiding users to relevant information, all while seamlessly integrating with your website’s design.
Yes, Kenyt.AI provides fully customizable chatbots that can be tailored to specific business requirements, whether it’s for e-commerce, lead generation, customer support, or any other purpose.
Businesses in various industries, from retail to healthcare, have successfully implemented Kenyt.AI chatbots to streamline customer interactions, automate responses, and boost conversion rates. Examples include chatbots for order tracking, appointment scheduling, and customer inquiries.
Aaron Jebin is an enthusiastic SAAS technical content writer interested in writing for new and existing technologies, platforms, and tools. With an experience of over 4 years in technical writing, he is keenly focused on developing articles to provide readers with complete solutions to the common problems that arise in the everyday workplace. His writing mostly focused on team building, work ethics, business analysis, project management, automation, AI, customer and employee engagement methodologies. He has an interest in baking cakes and making stained glass art. He is currently honing his drifting skills.
