Advanced NLU

Kenyt Advanced NLU Engine

Move Beyond Scripts. Understand, Adapt, and Deliver Human-Like Responses at Scale

Smarter Automation, Lower Costs

40% improvement in first-time resolution is seen when AI is powered with contextual NLU

Always-On Self-Service

Brands using NLU-powered virtual assistants report a 25% increase in customer satisfaction

Boosted Agent Efficiency

Webhook-integrated NLU engines improve personalization and dynamic response accuracy by up to 60%

Contextual Understanding

Companies that adopt custom NLU pipelines tailored to their domain see 35–45% better intent accuracy

Turn Vague Conversations Into Clear, Personalized Actions

Built for Deeper Customer Understanding

Intent Detection with Precision
Catch real goals behind vague or multi-part user messages, even with slang or typos.

Context-Aware Conversations
Maintain user context across chats, emails, and calls for seamless, intelligent interactions.

Multi-Language, Multi-Intent Handling
Communicate naturally across 100+ languages and process multi-queries in one go (e.g., “Show flats under 50k, near Mumbai”).

Dynamic Data-Driven Personalization

Real-Time CRM/ERP Integration
Fetch live customer, product, or inventory data directly inside conversations.

Personalized Recommendations & Smart Routing
Route conversations smartly based on user roles, profiles, or past actions.

Smart Query Handling for Collections
“Show me SUVs under $30k” or “2BHK flats with parking” — auto-filtered responses instantly.

Easier Training, Faster Scaling

Train Once, Use Everywhere
One model across chat, WhatsApp, web, and email—no need to rebuild flows separately.

No-Code Intent Building
Update training data and deploy faster without needing developers.

Pre-Trained Conversational Blueprints
Leverage 500+ intents and 20,000+ prebuilt examples to kickstart instantly.

Real-time Action, Beyond Just Conversations

Trigger Actions On The Fly
From booking meetings to checking order status or initiating refund workflows — all through conversation.

Built-In Security & Compliance
End-to-end encryption, GDPR-ready frameworks, and webhook validations built-in.

Power Search-Like Conversations

Handle product or service-specific queries like “show me 2BHKs near LA under xxx dollars with deep filtering and dynamic replies.

 Entity Extraction 

Automatically identify and extract key info like price, location, or features.

 Multi-Intent Understanding 

Process multiple conditions in one query for fast, accurate replies.

 Dynamic Query Matching 

Use user inputs to trigger filtered database/API lookups in real time.

Bridge AI with Your Backend

Turn static bots into smart assistants by integrating real-time data through webhooks and external APIs.

Real-Time API Calls 

Connect to pricing engines, booking systems, inventory DBs, and more.

User Profile Enrichment 

Pull CRM data to personalize conversations based on history, preferences, and past actions.

Secure Webhook Responses 

Get encrypted, validated data in real-time without exposing backend logic.

Deliver seamless, intelligent interactions that feel natural to users with Kenyt.AI Advanced NLU engine

Ready to Make Conversations Smarter?

Unlock deeper understanding, better automation, and real results with Kenyt.AI Advanced NLU Engine.

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