Introduction
AI chatbots are revolutionizing user journeys by providing instant, personalized interactions that enhance customer experience. What stated with chatGPT, has now become an indispensable part of everyday usage.
According to a recent survey, 67% of consumers have used a chatbot in the last year, and 80% of internet users will use them when offered. This indicates the high percentage of users convinced to use AI chatbots on a regular basis.
In this article, we will learn about AI chatbots, how it works, and the important functions needed in these AI chatbots. Further, we will also explore seven AI chatbot examples that will provide you with an indepth understanding of the application of these chatbots.
What is AI chatbot?
AI chatbots are designed to interact with users in a conversational manner, often through text or voice. By utilizing natural language processing (NLP), they can understand the context, intent, and nuances of user queries, allowing for more accurate and relevant responses. Machine learning (ML) enables these chatbots to improve over time by learning from interactions and adapting to provide better service.
How does AI chatbot work?
To understand how AI chatbots function, let’s take the example of ChatGPT. This will help explain why the chatbots listed below are unique and how to use them effectively.
ChatGPT, developed by OpenAI, allows users to interact with AI models like GPT. When you type a prompt, the app sends it to the AI model. The model processes your input, generates a response, and sends it back to the app, where it’s displayed in a conversational format.
The app handles features like saving your chat history, while the AI model focuses on interpreting your input and generating an appropriate response. For a deeper dive, you can check out our comparison of ChatGPT and GPT.
Many chatbots on this list also use OpenAI’s GPT models. However, developers can customize how the model responds by adding specific instructions, so even with the same engine, the results might vary. Some apps, though, rely on proprietary non-GPT models created by their developers.
Must read – What Is The Role Of AI Chatbot For E-commerce
Top 7 AI chatbot examples
Let’s explore the 7 AI chatbot examples that are famous and widely used across the globe. From the most widely used ChatGPT to Jasper, this list covers it all.
Boost e-commerce sales with Kenyt.AI for personalized interactions, seamless communication, and valuable insights. Get started today!
ChatGPT
ChatGPT is OpenAI’s conversational AI, powered by GPT-3.5 and GPT-4. It’s widely used for tasks like answering questions, solving problems, and assisting with creative projects such as writing or coding.
Its extensive training on a vast dataset enables it to provide meaningful responses across various fields, including finance, healthcare, and customer service.
Free users have unlimited access to GPT-3.5, while ChatGPT Plus subscribers benefit from perks like exclusive access to GPT-4, faster responses, and priority use during busy times.
Recent updates include ChatGPT Search for web browsing with source citations and GPT-4o with Canvas, a collaborative tool for writing and coding. Voice Mode now also offers real-time video chat, enhancing ChatGPT’s versatility for conversational interactions.
Gemini
Gemini (formerly Bard) was once known as ChatGPT’s faster, web-enabled counterpart. However, with ChatGPT catching up in many areas, Gemini’s strengths now lie in its seamless integration with Google’s ecosystem.
Gemini offers one-click connections with Google Docs and Gmail, making it easy to use alongside your favorite productivity tools. It can also pull information from Google services like Gmail, Google Drive, Hotels, Flights, Maps, and YouTube. While similar functionality is possible in ChatGPT through workarounds, Gemini simplifies the process significantly.
If you’re already using Google apps regularly, these features are hard to overlook. Plus, with Google embedding Gemini into Chrome and Android, it’s poised to become a natural part of your web browser and smartphone experience.
Claude
Claude has a lot going for it. Many users find its default writing style more natural than ChatGPT’s. This isn’t just about tone or word choice—it often comes across as more empathetic, which can feel more human-like (though opinions may vary).
The AI, developed by Anthropic, reflects the company’s focus on creating “helpful, harmless, and honest” technology. Claude’s safety measures are carefully designed, with specific instructions to avoid offensive or harmful responses. For instance, it’s programmed to reply in a way that wouldn’t upset a child and to follow guidelines for providing thoughtful, appropriate answers.
While it’s tough to measure this in day-to-day use, it’s worth noting that Claude isn’t making headlines for bizarre suggestions—like putting glue on pizza—which speaks to its strong guardrails.
Microsoft Copilot
Microsoft is a major investor in OpenAI, so it’s no surprise that both Copilot (formerly Bing Chat) and ChatGPT run on OpenAI’s GPT models, with Bing powering their web search features. However, the user experience between the two feels distinctly different.
The key difference lies in Copilot’s deep integration with Microsoft Edge. Unlike ChatGPT, which operates as a stand-alone platform (unless extended with integrations), Copilot is built right into the Edge browser. This makes it a more seamless and tailored tool for searching and browsing.
Similar to Gemini, Copilot excels at citing its sources and can incorporate visuals directly into its answers. It also suggests follow-up search topics, enhancing its usability. Copilot works best within Edge’s sidebar, where it offers additional features you can use while navigating the web.
While ChatGPT can perform similar tasks, achieving the same level of integration often requires more effort and switching between tools.
Perplexity
Perplexity is often seen as a ChatGPT alternative, but it’s more like a modernized take on traditional search engines. While it functions as a conversational AI chatbot, its primary focus is on delivering accurate, up-to-date information—similar to Google’s AI summaries, but without the controversies.
Perplexity stands out for offering more sources than ChatGPT, and it gives you control over where those sources come from. You can search the entire web or focus on specific categories like academic papers, Wolfram|Alpha, YouTube, or Reddit, depending on your needs. Additionally, it allows you to choose the AI model for your query, with options like GPT-4o, GPT-4 Turbo, Claude 3 Sonnet, Claude 3 Opus, and Sonar 32k (based on Meta’s Llama 3). ChatGPT, on the other hand, sticks to its GPT models.
Another useful feature is Perplexity’s ability to organize searches into collections, making it easier to keep track of topics compared to ChatGPT’s sidebar. This organizational aspect, combined with its versatility, makes it a compelling choice for users who want more control over their AI-assisted research.
Meta AI
Meta AI may not be as powerful as ChatGPT, especially when comparing ChatGPT Plus to Meta’s free version, but if you’re looking for a free option, it’s worth considering.
While Meta AI lacks the advanced data analysis capabilities and extensibility that ChatGPT offers, it shines in its integration with popular apps like WhatsApp, Instagram, and Facebook.
You can use Meta AI to gather more information from a Facebook post, and it’s accessible in Messenger, Instagram, and WhatsApp. You can also trigger it from the search bar in any of these apps, though it only reads the messages you send directly to it.
A standout feature of Meta AI is that it lets you create images for free, unlike ChatGPT, where image generation requires a paid subscription. Meta AI even takes it a step further by animating the images it creates—though not perfectly, it’s still a fun and unique feature.
Jasper
ChatGPT and Jasper serve different purposes. ChatGPT is a versatile AI chatbot that can handle nearly any task, while Jasper is a more specialized tool aimed at marketers. If you’re not working in marketing, Jasper likely isn’t the right choice for you.
Jasper stands out for offering more hands-on guidance compared to ChatGPT. It simplifies the process with a variety of marketing templates that cover everything from email campaigns to product descriptions and blog posts. This makes content creation faster and more targeted, without needing to invest as much time in prompt engineering like you would with ChatGPT.
When using Jasper for something like writing a blog post, it will prompt you to provide specific details such as the topic, target audience, key points, and a call to action. In ChatGPT, you’d need to provide this information yourself or use a specific GPT model designed for that purpose.
While both Jasper and ChatGPT offer chat-based interfaces for generating content, Jasper provides extra features like an “Enhance prompt” button and a library of content-specific prompts, which help you craft more effective requests for the AI.
How to choose the right AI chatbot?
Now that we have explored the various different AI chatbot examples, let’s understand how to choose the right AI chatbot for your business requirements. This section will give you the understanding to select the right AI chatbot based on your requirements.
Continue reading – 10 Must-Have AI Chatbot Features for An Exceptional Customer Experience
Kenyt.AI for building your customized AI chatbot
ChatGPT’s GPT builder allows you to create a custom version of the chatbot tailored to your needs. However, if you’re looking for a similar tool with more focus on automation, Kenyt.AI offers an alternative. It lets you build custom, shareable AI chatbots powered by GPT, but with the added benefit of easy integration with other business apps.
With Kenyt.AI, you can start by scraping information from your help center, website, or uploading documents to train your chatbot on your business data. You can customize the chatbot’s personality, update the design with your brand’s colors and logo, and add logic to gather information during conversations, which is useful for follow-ups.
Once your chatbot is set up, you can share a unique URL or embed it directly on your website—all in just a few minutes. This tool is ideal for creating an affordable, always-available customer support or lead management channel. Because it’s automation-first, these chatbots allow you to automate follow-up actions.
For instance, the chatbot can collect and qualify leads, and then send personalized follow-up messages, turning potential customers into satisfied clients. You can even start by using one of the provided templates to get going quickly.
Conclusion
AI chatbots are revolutionizing user journeys across various industries by offering personalized, efficient, and streamlined interactions. From enhancing customer support to improving sales conversions, these intelligent bots are transforming the way businesses connect with their audience.
As you explore AI-powered solutions for your business, Kenyt.AI stands out as the most preferred option for building a customized AI chatbot. With its advanced features, seamless integration, and ability to cater to diverse industry needs, Kenyt.AI ensures that your chatbot will not only meet but exceed your expectations in delivering a superior user experience.
Contact our sales team today for your typical AI chatbot requirements.
Frequently Asked Questions
AI chatbots are automated tools powered by artificial intelligence that can engage in conversations with users, providing instant responses. They enhance user journeys by offering personalized, efficient, and seamless interactions, improving customer experience and satisfaction.
AI chatbots can handle routine inquiries, provide instant responses, and resolve common issues without human intervention, ensuring customers receive timely assistance 24/7. This reduces wait times and enhances the overall support experience.
Kenyt.AI stands out due to its advanced features, flexibility, and ability to integrate with various platforms. It enables businesses to create personalized chatbots tailored to specific industry needs, ensuring superior customer engagement and streamlined operations.
Yes, AI chatbots can drive higher conversion rates by providing quick, relevant answers to potential customers, guiding them through the purchasing process, and offering personalized recommendations based on user behavior and preferences.
Aaron Jebin is an enthusiastic SAAS technical content writer interested in writing for new and existing technologies, platforms, and tools. With an experience of over 4 years in technical writing, he is keenly focused on developing articles to provide readers with complete solutions to the common problems that arise in the everyday workplace. His writing mostly focused on team building, work ethics, business analysis, project management, automation, AI, customer and employee engagement methodologies. He has an interest in baking cakes and making stained glass art. He is currently honing his drifting skills.
