Carousel templates are highly engaging, visually rich, interactive & boost engagement by up to 20%, making them an essential tool for marketing.
You have got yourself a WhatsApp API and are ready to send carousel messages to your users. Where do you start with? And what will you proceed with?
You are at the right place, and this step-by-step guide will help you manage the various steps in the process and help you send the first carousel with ease.
Building a carousel template
The process of sending a carousel template starts by building a template. There are a few steps in the process, and if you carefully follow the important pointers in each step, you will be ready with your first carousel template in less than 2 minutes.
Step 1: Prepare media
You will have to prepare your media on the platform that you prefer to use. Once you are ready with the pictures or the videos, you should also prepare a text message. This will ensure that you do not have to run around during the carousel building process for data and information.
Step 2: Choosing the message type
You will have to log in to the Kenyt dashboard and start creating the carousel template. Choose the message types from the drop down menu as shown in the picture. This is the first step towards building your carousel.
Step 3: Choosing the media format
The next step is choosing the media format. From the drop down menu you will be given the option to choose between image and video. Choose the media format as per your requirement and proceed to the next step.
NOTE: You can have only one media type in your carousel. All the cards have to be of the same format, whether images or video. You cannot mix both media types in the same carousel.
Step 4: Uploading media
You can have a maximum of 10 carousel cards in your message, You will have to upload your media one by one, along with the message. Uploading a media and text body is mandatory for every card (marked with a asterisk)
NOTE: Every card that you upload should be of the same format, with a similar text body and media type.
Step 5: Add buttons as needed
You can add CTA buttons to your media. You can choose up to 2 buttons for every media, depending on the action you want your viewers to take.
NOTE: The button that you choose for one card has to be the same for every card. You cannot have different buttons for different media.
Step 6: Saving the carousel and sending it
Once you save the carousel, you will have to insert the ID of this saved carousel on the API link and send the message to the contacts you wish to send. And voila! You are ready to send your first carousel.
Bottom line
With the Kenyt dashboard and WhatsApp API, it becomes easy for businesses to send carousels to users with ease. Contact our sales team today and get started. Our CSM are always available to assist you with any issue you face with. Scale up your business with marketing campaigns on WhatsApp Business.
Aaron Jebin is an enthusiastic SAAS technical content writer interested in writing for new and existing technologies, platforms, and tools. With an experience of over 4 years in technical writing, he is keenly focused on developing articles to provide readers with complete solutions to the common problems that arise in the everyday workplace. His writing mostly focused on team building, work ethics, business analysis, project management, automation, AI, customer and employee engagement methodologies. He has an interest in baking cakes and making stained glass art. He is currently honing his drifting skills.
