Kenyt.AI
Cancellation & Refund Policy

Kenyt Technologies Private Limited (“Company,” “we,” “us,” or “our”) operates with a commitment to providing high-quality AI solutions and services. This Cancellation and Refund Policy outlines the terms and conditions related to cancellations and refunds for our products and services.

1. Subscription and Service Cancellation

Customers may cancel their subscription or service at any time by providing written notice via email to support@kenyt.ai

Cancellations will be effective at the end of the current billing cycle, and no partial refunds will be provided for unused portions of the subscription period.

For free trial users, subscriptions will automatically convert to paid plans unless canceled before the trial period ends.

2. Refund Policy

2.1 Eligibility for Refunds

Refunds are considered under the following conditions:

If the service was not activated or accessed after payment.

If there was a billing error resulting in an incorrect charge.

If a cancellation request was made within the eligible refund window.

2.2 Non-Refundable Cases

Services that have been used or accessed.

One-time setup fees, implementation fees, or custom development work.

Any third-party service fees or integrations incurred.

Cancellations made after the renewal date.

3. Refund Process

Refund requests must be submitted via email to finance@kenyt.ai with transaction details and reasons for the refund request.

Refunds, if approved, will be processed within 7-10 business days and credited to the original payment method.

4. Modifications to Policy

Kenyt Technologies Private Limited reserves the right to update or modify this Cancellation and Refund Policy at any time. The latest version will always be available on our website.

For further inquiries, please contact us at support@kenyt.ai