Build strongest relationships for lasting customer impact and unbeatable success with conversational AI-powered CRM by Kenyt
CRM (Customer Relationship Management) is a technology that simplifies customer interactions, automates sales and marketing, and improves service. It organizes data in one place, monitors engagements, and offers insights to build stronger relationships and boost growth.
CRM is essential for any business that interacts with customers, which can be any of the following:
• Lead & Contact Management: Organize all customer data in one location, record every interaction, and never let a lead slip through your fingers.
• Sales Automation: Automate mundane sales activities such as follow-up emails, reminder calls, and deal tracking.
• Marketing Optimization: Tailor marketing campaigns using customer information, segment audiences to target them, and monitor performance metrics to optimize strategies.
• Customer Support & Retention: Respond faster and more efficiently to customer inquiries by monitoring support tickets, handling customer questions, and having a full service history.
• Task & Workflow Automation: Eliminate unnecessary effort by automating business tasks, such as task assignment, reminders, and notifications.
• Scalability & Growth: As a startup or an established company, a CRM evolves with you.
Kenyt.AI CRM supercharges your sales success with cutting-edge AI, eliminating manual tasks, streamlining communication, and delivering powerful insights. Make data-driven decisions, boost efficiency, and drive unstoppable business growth.
47% improvement in customer retention through personalized engagement and proactive support.
30% reduction in response time with automated communication and instant insights.
40% faster deal closures by optimizing sales pipelines and prioritizing high-value leads.
90% of businesses using CRM report improved team collaboration and efficiency.
With 100+ integrations, Kenyt.AI seamlessly links with your existing tools, centralizing a repository for data, automating workflows, and improving efficiency for a perfect and connected business experience.
Facilitates e-commerce companies in sending abandoned cart reminders, while real estate companies can automatically assign leads based on geolocation. Patient appointment reminders in the healthcare sector make processes smooth.
For retails to facilitate hassle-free engagement through WhatsApp, SMS, and live chat. Banking & finance industries depend on secure multi-channel interaction, while hospitality companies offer hassle-free guest assistance.
Enable sales and marketing teams to see KPIs, while healthcare professionals monitor patient feedback. Logistics businesses track fleet performance and delivery efficiency.
Provides businesses with real-time insights into how customers interact with their platforms. It includes tracking login frequency, session duration, feature usage, and behavioral trends. By analyzing engagement patterns, businesses can optimize user experience, reduce churn, and improve retention strategies.
Analyses behavioural data to identify customers at risk of leaving. By tracking factors such as inactivity, declined payments, and reduced feature usage, businesses can implement targeted retention strategies, such as personalized offers or proactive customer support.
By incorporating AI-driven analytics, businesses can identify anomalies and detect fraudulent activities in real time. This feature uses predictive modelling and behavioural analysis to prevent financial or operational risks.
Businesses can capture, organize, and qualify leads based on predefined criteria. By analysing lead behaviour and interactions, teams can focus on high-potential opportunities and avoid wasting time on unqualified leads.
A visual representation of deals at different stages of the sales funnel allows teams to monitor progress, identify bottlenecks, and forecast revenue. This ensures transparency and efficiency in deal management.
Businesses can analyse historical data to predict deal closures, revenue trends, and potential risks. This helps in setting realistic sales targets and optimizing resource allocation.
AI-powered algorithms analyse customer behaviour, purchase history, and preferences to deliver targeted product or service recommendations, increasing engagement and sales.
AI-powered chatbots engage with leads in real-time, answering queries, providing recommendations, and guiding users through decision-making.
Businesses can categorize leads based on their behaviour, engagement level, and likelihood of conversion, enabling more targeted communication.
Segmenting customers based on behavior, purchase history, or demographics helps businesses send relevant and personalized communication. Tagging contacts also improves filtering and targeted outreach.
Businesses can log all customer interactions, including phone calls, emails, live chats, and in-person meetings. This ensures that every customer conversation is recorded and available for future reference, leading to more informed and efficient service.
Seamless integration with other systems, messaging platforms, and email tools enables businesses to communicate effectively across multiple channels. This ensures smooth coordination and consistent messaging.
This eliminates the back-and-forth of scheduling meetings by automatically coordinating calendars, sending reminders, and updating schedules based on availability.
Workflows can be automated to assign tasks based on predefined conditions, track progress, and send alerts if deadlines are at risk.
Automated notifications ensure that employees, managers, and clients stay informed about upcoming deadlines, reducing delays and improving accountability.
Get started with core CRM features at no cost.
Prioritize high-value leads for faster deal closure.
Set up automated processes to save time and effort.
Visualize sales performance in an intuitive format.
Quickly access key data with smart filters and labels.
Manage invoices and payments effortlessly.
A CRM (Customer Relationship Management) solution enables companies to handle customer relationships, automate marketing and sales, monitor leads, and enhance customer support in order to fuel growth and effectiveness.
It simplifies sales pipelines, automates follow-ups, offers real-time analytics, and assists sales teams with prioritizing high-value leads, leading to quicker deal closures and increased conversion rates.
Yes, CRM systems consolidate customer information, maintain service history, and automate support processes, leading to quicker response times and a more tailored customer experience.
A good CRM has lead and contact management, sales automation, marketing capabilities, analytics, customer support tracking, and integration with other business applications.
It provides audience segmentation, targeted campaigns, automated follow-ups, and performance tracking, making marketing more specific and effective.
No, CRMs are suitable for businesses of all sizes. Various platforms provide scalable solutions that suit the requirements of startups, small businesses, and big businesses.
Consider features such as user-friendliness, scalability, automation features, integration possibilities, cost, and support to locate a CRM that supports your company’s objectives.
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