AI-powered Automation for Effortless Email Support
Free up agents for higher-value interactions and slash operational expenses by up to 60%
Offer 24/7 personalized self-service experience & establish a strong customer loyalty
Empower agents with AI-powered response suggestions for seamless case handoffs.
Automate 80% of emails to empower customers and boost agent efficiency by 40%
Kenyt.AI seamlessly channels your email workflows through the most relevant solutions:
• Access self-service knowledge base articles for quick resolutions.
• Transfer to appropriate teams for specialized issues or hand over to live agents for complex cases.
• Schedule emails and automate follow-ups for strategic customer interactions no matter the time of day they arrive.
Our AI goes beyond keywords to grasp the true intent of complex emails, including long, unstructured messages and those containing multiple inquiries.
• Craft empathetic and professional replies that resonate with your customers.
• Craft personalized replies that include text, attachments, and even images for a richer experience.
• Improvise message tone with our email bot to make a stunning impact on your customers.
Our email bot ensures that every message is crafted with a touch of personalisation to bring engagement that clicks into conversions.
• Leverage customer data (demographics, location, preferences) for contextualized responses.
• Maintain brand voice and adhere to company content guidelines yet provide relevant solutions in the shortest time.
Let our AI Email Agent handle the bulk of tasks to allow agents priortize critical customer interactions
• Empower agents with AI-powered response suggestions, boosting efficiency.
• Automatically trigger agent transfer for emails with negative sentiment.
• Leverage past email history stored in CRM for informed responses.
Smart automation with Kenyt.AI allows you to swiftly manage time-sensitive data for better efficiency.
• Automatically reply to emails with pre-built responses or those generated by AI.
• Attach relevant files from the Kenyt AI Agent library based on email content.
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