Kenyt Email AI Agent

Elevate Your
Email Support
with Kenyt.AI

AI-powered Automation for Effortless Email Support

Reduced Costs & Increased Efficiency

Free up agents for higher-value interactions and slash operational expenses by up to 60%

Effortless Self-Service

Offer 24/7 personalized self-service experience & establish a strong customer loyalty

Improved Agent Productivity

Empower agents with AI-powered response suggestions for seamless case handoffs.

Intelligent Email Automation

Automate 80% of emails to empower customers and boost agent efficiency by 40%

Effortless Replies, Every Time with
Email AI Agent

Smart Email Automation Workflows

Kenyt.AI seamlessly channels your email workflows through the most relevant solutions:

• Access self-service knowledge base articles for quick resolutions.

• Transfer to appropriate teams for specialized issues or hand over to live agents for complex cases.

• Schedule emails and automate follow-ups for strategic customer interactions no matter the time of day they arrive.

Deep Email Understanding

Our AI goes beyond keywords to grasp the true intent of complex emails, including long, unstructured messages and those containing multiple inquiries.

• Craft empathetic and professional replies that resonate with your customers.

• Craft personalized replies that include text, attachments, and even images for a richer experience.

• Improvise message tone with our email bot to make a stunning impact on your customers.

Personalized Customer Interactions

Our email bot ensures that every message is crafted with a touch of personalisation to bring engagement that clicks into conversions.

• Leverage customer data (demographics, location, preferences) for contextualized responses.

• Maintain brand voice and adhere to company content guidelines yet provide relevant solutions in the shortest time.

Effortless Agent Assist

Let our AI Email Agent handle the bulk of tasks to allow agents priortize critical customer interactions

• Empower agents with AI-powered response suggestions, boosting efficiency.

• Automatically trigger agent transfer for emails with negative sentiment.
• Leverage past email history stored in CRM for informed responses.

Intelligent Email Automation

Smart automation with Kenyt.AI allows you to swiftly manage time-sensitive data for better efficiency.

• Automatically reply to emails with pre-built responses or those generated by AI.

• Attach relevant files from the Kenyt AI Agent library based on email content.
• Drastically increase email open rates with unique subject lines

Effortless service, empowered experiences. The Kenyt.AI Advantage

Multilingual Support

Cater to a global audience by offering email automation in multiple languages.

Sentiment Analysis

Deeper insights into customer satisfaction by analyzing email sentiment.

Intent Prediction

Proactively anticipate customer needs based on email content and past interactions.

Real-time Analytics

Track key metrics and optimize your support strategy.

Customizable Workflows

Design custom workflows to match your specific needs.

Smart Search Functionality

Customers can easily find relevant KB articles within emails.

Feedback Mechanism

Gather customer feedback on automated responses to continuously improve.

Self-Service Portal

Comprehensive self-service portal with searchable knowledge base articles & FAQs.

Seamless Integration

Integrate effortlessly with your existing ticketing systems and CRM tools.

Kenyt Email AI Agent

Elevate Your
Email Support
with Kenyt.AI

Reduced Costs & Increased Efficiency

Effortless Self-Service

Improved Agent Productivity

Intelligent Email Automation

Effortless Replies, Every Time with
Email AI Agent

Smart Email Automation Workflows

Deep Email Understanding

Personalized Customer Interactions

Effortless Agent Assist

Intelligent Email Automation