L1 Support

Achieve Faster Resolutions with Fewer Frustrations
using an AI-powered ITSM Chatbot

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Improved Efficiency

Faster issue resolution with intelligent automation.

Enhanced Customer Experience

24/7 availability for prompt support

Cost Reduction

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Increased Productivity

L1 support allows technical teams to focus on complex issues

Kenyt ITSM chatbot: AI-driven service desk superhero for exceptional user experience

Omnichannel Support

Supports various channels for seamless user experience.
Root Cause Analysis
Identifies underlying causes for improved decision-making.

Instant IT Support Over Video

Enhanced user experience with face-to-face interaction
Issue Based Routing
Automated routing of hardware and software issues to specialized support teams

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