Ticket Management

Empowering Users With Automated
AI Ticketing by Kenyt ITSM Chatbot

Intelligent AI Ticketing For Quick Resolutions: Upgrade Your Support With Kenyt.AI

Automated Ticket Creation

Instant ticket generation for user issues

Personalized Ticket Resolution

AI-powered content suggestions for quick resolution

Seamless Ticket Tracking

Real-time updates on ticket status

Increased Productivity

Reduced response and resolution time.

Ensure customer satisfaction with AI ticket management solutions through Kenyt service desk

Intelligent Ticket Routing

Automates ticket routing to the appropriate support team, helping in faster issue resolution and lower waiting time.

Customizable Ticketing Workflow

With Kenyt.AI, you can create custom workflows for ticket creation, tracking, and resolution for low turnaround time

Real-time Ticket Analytics

Provides data-driven insights for ticket management, leading to better decision-making and an improved ticket resolution rate.

Collaborative Ticket Management

Facilitates multi-channel communication for cross-team collaboration to answer customers quickly

Custom Fields

Create custom fields for tickets. Capture more accurate ticket data.

Link Documents & Chats with Tickets

Attach docs, link chat conversations. Keep all info in one place.

Unlock Intelligent Routing, Customizable Workflows, Real-time Analytics, and Collaborative Ticket Management!

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