With Kenyt.AI, you gain limitless customization options to meet your customers’ highest standards, fostering loyalty and resolving issues swiftly.
Kenyt.AI offers advanced conversational AI that automates responses and handles customer inquiries without requiring agent intervention. These chatbots are designed for self-service, enabling businesses to manage high volumes of inquiries, especially for repetitive tasks.
Kenyt.AI delivers pre-built, customizable workflows tailored to specific industries like real estate, healthcare, and ecommerce. These workflows address niche requirements, such as lead qualification or scheduling, which helps businesses operate more efficiently within their specific verticals.
Kenyt.AI provides contextual AI insights, gathering and analyzing data from customer interactions to improve chatbot responses and customer support strategies. This allows businesses to refine their automation, understand customer pain points, and enhance AI accuracy based on data-driven feedback.
“we worked with Kenyt for our company’s automation needs, and I couldn’t be more impressed. Their bots significantly streamlined our operations, enhancing efficiency and productivity. Kenyt’s team demonstrated exceptional professionalism and technical expertise, delivering user-friendly solutions perfectly tailored to our needs.” – Nitesh, Sr. General manager
“The chat bots are highly sophisticated which would transform the customer experience.One of the standout feature of Kenyt.AI is its fully automated customer support, that is even the customer support is provided through the bots at anytime. In terms of UI/UX it is very easy to use the chat bots, with just click we can interact with the bot.” – User, IT services
“An easy-to-use intercom system. Easy to use even for first-timers, this program has just the right amount of detail without being overwhelming. The intercom is similar to another email program that we use, and I can explain why.” – Emma, Senior Product director
“Their customer service has been incredible poor. They caused a completely preventable service disruption that caused several hours of outage for our team, and have been difficult to get in touch with.” – Susanna, COO
| Features |
|
|
|---|---|---|
| Conversational AI for customer support | ||
| Customization | ||
| Automated responses | ||
| Ticket management | Limited | |
| Omnichannel support | ||
| Automated ticket routing | ||
| Self-service portal | ||
| Live chat integration | ||
| Agent performance tracking | Limited | |
| In-depth analytics | ||
| SLA mangement | ||
| Workflow management | Limited | |
| Knowledge base | ||
| Mobile app for agents | Limited | |
| Customizable dashboards | Limited | |
| Integrations with CRM | ||
| Advanced customizations | Limited | |
| Contextual AI for insights | Limited | |
| Role-based access control | Limited | |
| Feedback and satisfaction survey |
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WhatsApp Campaigns
(India Sales)
+91 78937 68516
(US Sales)
+1 339 900 6352
(Email Us)
contact@kenyt.ai
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