Choosing the right platform is necessary to build a loyal customer base, and that is where you should make the right decision of deploying the right customer support desk for your business
Kenyt.AI places a strong focus on conversational AI, enabling businesses to automate responses to customer inquiries through AI-driven chatbots. These chatbots can be customized for industry-specific needs for faster, automated responses that can resolve common questions without human intervention.
Kenyt.AI is designed to serve niche industries with customizable workflows tailored for specific sectors, such as real estate, healthcare, and ecommerce. This industry-centric approach allows businesses to optimize customer service through features aligned with unique requirements.
"Kenyt chat bot was customized and deployed on our website, there was and AI assistance for all the services, along with whatsapp has been deployed, hence our customer can have all their queries solved and all the leads recorded so that we can run campaigns on them." - Murthy, Regional manager "The CRM, social media integration and now WhatsApp marketing seamless migration." - Nirav, DGM
“Kenyt is offering multiple tools and features to assist all the business people in growing there market reach and improving there lead generating and marketing tectics.” Vrushti L. a marketing user
“There is no specific reason to dislike it, although would say that I sometimes find the AI assistant to be a bit more chatty., I know it is trying to help me better.” – Harshita S. User with Data Science background
“Currently, we’re using the Zoho Desk application to aid our customers and foster deeper connections between our products and services. And in this way, we can speed up the resolution of any issues or complaints our users may have inside the service.” – Sarah, System Administrator
“The free plan of Zoho Desk has certain limitations on customization options and features compared to the paid plans.” – User, Computer software designer
| Features |
|
|
|---|---|---|
| Conversational AI for customer support | ||
| Customization | ||
| Automated responses | Limited | |
| Ticket management | ||
| Omnichannel support | ||
| Automated ticket routing | ||
| Self-service portal | ||
| Live chat integration | ||
| Agent performance tracking | Limited | |
| In-depth analytics | ||
| SLA mangement | Limited | |
| Workflow management | ||
| Knowledge base | ||
| Mobile app for agents | Limited | |
| Customizable dashboards | Limited | |
| Integrations with CRM | ||
| Advanced customizations | Limited | |
| Contextual AI for insights | Limited | |
| Role-based access control | Limited | |
| Feedback and satisfaction survey |
Industry-Specific CRM
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Kenyt vs Other Service Desk
WhatsApp Campaigns
(India Sales)
+91 78937 68516
(US Sales)
+1 339 900 6352
(Email Us)
contact@kenyt.ai
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