Intelligent Service Desk Software
Powered by Generative AI

Give Your Customers Best-In-Class Ticketing Experience with service desk automation

Why Service Desk?

60%
Less Operations Cost

6+ Channels
Immediate response

24/7
Automated AI Support

Seamless Agent Takeover

Effortlessly switch between agents using user-friendly interface of Kenyt Service Desk. With one-click access and optional manual assistance, ensure uninterrupted customer support

Customizable Chat Filters

Personalize your chat management with Kenyt Service Desk customizable filters. Craft filters to suit your needs, effortlessly organizing messages from different platforms—no extra costs involved.

Active Customer Card Info

Access crucial customer details in real-time on your dashboard with Kenyt helpdesk automation. Empower your team to deliver personalized support 24/7, boosting satisfaction and issue resolution.

Hybrid Customer Support

Blend manual and helpdesk automation support seamlessly with Kenyt's Hybrid chat. Achieve the ideal balance for efficient and effective support tailored to your service desk needs.

60%
Less Operations
Cost

6+ Channels
Immediate response

24/7
Automated AI Support

Seamless Agent Takeover

Effortlessly switch between agents using Kenyt Service Desk's user-friendly interface. With one-click access and optional manual assistance, ensure uninterrupted customer support

Customizable Chat Filters

Personalize your chat management with Kenyt Service Desk's customizable filters. Craft filters to suit your needs, effortlessly organizing messages from different platforms—no extra costs involved.

Active Customer Card Info

Access crucial customer details in real-time on your dashboard with Kenyt Service Desk. Empower your team to deliver personalized support 24/7, boosting satisfaction and issue resolution.

Hybrid Customer Support

Blend manual and automated customer support seamlessly with Kenyt's Hybrid chat. Achieve the ideal balance for efficient and effective support tailored to your service desk needs.

60%

Less Operations Cost

6+ Channels

Immediate Response

24/7

Automated AI Support

Seamless Agent Takeover

Effortlessly switch between agents using Kenyt Service Desk's user-friendly interface. With one-click access and optional manual assistance, ensure uninterrupted customer support

Customizable Chat Filters

Personalize your chat management with Kenyt Service Desk's customizable filters. Craft filters to suit your needs, effortlessly organizing messages from different platforms—no extra costs involved.

Active Customer Card Info

Access crucial customer details in real-time on your dashboard with Kenyt Service Desk. Empower your team to deliver personalized support 24/7, boosting satisfaction and issue resolution.

Hybrid Customer Support

Blend manual and automated customer support seamlessly with Kenyt's Hybrid chat. Achieve the ideal balance for efficient and effective support tailored to your service desk needs.

Deliver Immediate Support Anytime & Anywhere

Extend your reach with instant remote assistance. Seamlessly oversee and engage in conversations spanning email, chat, phone, web, and social media via your helpdesk, regardless of your location. All that’s required is a laptop or a mobile device.

Automate Common Query Support

Handle your frequently asked queries autonomously, freeing up your time for more substantial interactions.

Real-Time Agent Insights

Effortlessly monitor your team and agent productivity, workload, and performance using personalized reports and live dashboards that continuously capture real-time data.

Seamless Voice & Video Call Support

Experience smooth and uninterrupted communication with our Voice & Video Call Support feature, allowing your customers to request a voice/video call effortlessly. Your agents can respond to your service desk dashboard request for a better customer experience.

Experience 60% Faster Resolutions

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Ready to See Kenyt.AI Agents in Action?

Book a personalised demo today