Schedule A Demo
Login / Signup
Book a demo

Case Management

Efficient Case Resolution with AI-Driven Automation

Book a demo

Empower Your Team with AI-Driven Case Management

Smart Case Assignment

Automatically route cases to the best team members based on priority and expertise.

Real-Time Insights

Get instant access to analytics for informed decision-making

Seamless Collaboration

Improve teamwork with built-in chat

Automate Follow-Ups

Reduce response time with automated reminders and follow-ups

Simplify Every Stage Of The Case Ticketing System With Kenyt.AI

Intelligent Case Routing

Assign each case to the right team member every time
  • Automatically routes cases based on team members' skills, availability, and case priority.
  • Reduces response time by ensuring cases reach the right expert without delay.
  • Balances workloads across teams, improving efficiency and client satisfaction.
Real-Time Analytics & Reporting
Gain insights for better decision-making
  • Provides live dashboards that display case progress, trends, and response times.
  • Offers detailed reports on team performance, case closure rates, and client feedback.
  • Helps identify bottlenecks and optimize resource allocation with actionable insights.

Automate Notifications & Follow-Ups

Keep cases moving forward seamlessly
  • Sends automated reminders to team members about pending actions or deadlines.
  • Keeps clients updated with timely notifications on case progress and next steps.
  • Reduces manual follow-up efforts, allowing teams to focus on high-priority cases.
Centralize Collaboration functionalities
Streamline teamwork and communication
  • Allows case-related documents and updates to be shared within a secure platform.
  • Facilitates real-time chat and discussion threads for efficient problem-solving.
  • Enhances visibility and accountability by keeping all case information accessible to relevant team members.

Experience AI-Enhanced Case Management with Kenyt.AI – Schedule Your Free Demo Today!

GET A FREE DEMO

Why Kenyt?

Chat GPT Powered AI Agent
WhatsApp Marketing
No Code AI Apps Platform
AI Transformation

Products

Customer Engagement
Employee Engagement
WhatsApp Cloud API
WhatsApp Message Blast
Kenyt AI Campaigns
Kenyt AI CRM
Kenyt AI Service Desk

Partner with Us

Company

About Us
Contact Us
Careers

Industries

Real Estate
Health Care
Education
Automotive
Retail / Ecommerce
Hospitality
Manufacturing
BFSI

Channels

Web
Email
SMS
WhatsApp
Facebook
Instagram
Phone & Voice Automation

Resources

Blog
Help Center
Case Studies
Developers / API
Video Library
Sitemap

Marketing AI Agent

Personalized Engagement
Lead Capture & Segmentation
Multi Channel Campaigns

Sales AI Agent

Lead Qualification
Schedule Appointments
Post Visit Survey

Support AI Agent

Loyalty Programs
Resolve Queries
Department Routing

Kenyt CRM Software

Custom CRM Objects
Lead Management
Sales Automation
Mobile CRM
CRM Integrations
Reports & Dashboards
Activity Feed
Inventory Management
Pipeline Management

Industry-Specific CRM

Real Estate CRM
Healthcare CRM
Ecommerce CRM
Hospitality CRM
Customer Support CRM

Kenyt Service Desk

Case Management
Help Desk Portal
Knowledge Base Articles
Multi Chat Support

HR AI Agent

Employee Onboarding & Exit
Leave & Attendance Management
Answer Policy Questions

Recruitment AI Agent

Manage Job Applications
Candidate Screening
Schedule Interviews

ITSM AI Agent

L1 Support
Ticket Management
Live Connect With Support Team

Kenyt vs Other CRM's

Kenyt vs Leadsquared
Kenyt vs Kylas
Kenyt vs Pipedrive

Kenyt vs Other AI Agents

Kenyt vs Aisera
Kenyt vs Cognigy
Kenyt vs Yellow

Kenyt vs Other WA Providers

Kenyt vs Wati
Kenyt vs Aisensy
Kenyt vs Interakt

Kenyt vs Other Service Desk

Kenyt vs Intercom
Kenyt vs Zoho-desk
Kenyt vs Zendesk

WhatsApp Campaigns

WhatsApp Reply Flows
WhatsApp Team Inbox
WhatsApp Drip Campaigns

(India Sales)

+91 78937 68516

(US Sales)

+1 339 900 6352

(Email Us)

contact@kenyt.ai

Get Support

©2024. Kenyt Inc. All Rights Reserved.

Privacy Policy
Terms and Conditions
Sitemap
logo-finwh

Ready to See Kenyt.AI Agents in Action?

Book a personalised demo today