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Insightful Analytics Dashboard

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Intelligent Search & Recommendations

Help users find answers instantly
  • Uses AI to deliver the most relevant articles based on users' search terms and browsing patterns.
  • Suggests related articles to provide comprehensive solutions.
  • Reduces support requests by guiding users to self-service options quickly.
Easy Article Management
Keep content organized and up-to-date effortlessly
  • Allows easy categorization, tagging, and organizing of articles for a better user experience.
  • Features version control, enabling quick updates and tracking of article changes.
  • Offers customizable templates to maintain consistent branding and formatting.

Analytics & Feedback Collection

Gain insights to improve content and satisfaction
  • Tracks user engagement with articles, including views, clicks, and time spent.
  • Collects feedback on article helpfulness to prioritize updates.
  • Highlights gaps in content where additional articles may be needed.
Multilingual Support
Reach users in their preferred language
  • Offers multi-language capabilities to create articles accessible to a global audience.
  • Provides automated language detection and content suggestions based on the user’s preferences.
  • Enhances user satisfaction by enabling self-service in their native language.

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