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Multi Chat Support

Streamlined Collaboration for Faster, Efficient Customer Service

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Deliver Responsive, Cohesive Support Across All Channels

Support Multiple Channels

Support queries from any social channels

Categorize teams based on their specialization

Quick chat transfer to specialist teams

Consistent Brand Voice

Ensure a consistent brand voice 

Real-Time Agent Status

Discover available agents for quick handover

Echo A Unified Brand Image With Seamless Collaboration Within Your Team

Automated Workload Distribution

Let AI agents auto-assign chats or choose manually, ensuring a fair distribution of workloads
  • Even workload management
  • Seamless agent handover
  • Connect faster to specialist teams
Unified Chat History for Seamless Transitions
Let chat history guide the next agent in effectively assisting the user through their query
  • Chat transcripts for quick references
  • Collaboration history
  • Identify the most preferred actions of the user

Performance Tracking for Continuous Improvement

Keep track of the agent's productivity with close analysis of their workload data
  • Create an agent performance report
  • Multiple parameters gauge their skills
  • Export reports in customizable formats
AI-Enhanced Support
Let AI agents support human agents in locating resources, message templates, or formatting their responses
  • Smart resource suggestions by AI agents
  • AI chat summary for a quick conversation review
  • Grammar suggestions for replying error-free.

Ensure Immediate, High-Quality Support with 24/7 Multi-Channel Team Collaboration

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Why Kenyt?

Chat GPT Powered AI Agent
WhatsApp Marketing
No Code AI Apps Platform
AI Transformation

Products

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WhatsApp Cloud API
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Kenyt AI Campaigns
Kenyt AI CRM
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Careers

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Marketing AI Agent

Personalized Engagement
Lead Capture & Segmentation
Multi Channel Campaigns

Sales AI Agent

Lead Qualification
Schedule Appointments
Post Visit Survey

Support AI Agent

Loyalty Programs
Resolve Queries
Department Routing

Kenyt CRM Software

Custom CRM Objects
Lead Management
Sales Automation
Mobile CRM
CRM Integrations
Reports & Dashboards
Activity Feed
Inventory Management
Pipeline Management

Industry-Specific CRM

Real Estate CRM
Healthcare CRM
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Kenyt Service Desk

Case Management
Help Desk Portal
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Multi Chat Support

HR AI Agent

Employee Onboarding & Exit
Leave & Attendance Management
Answer Policy Questions

Recruitment AI Agent

Manage Job Applications
Candidate Screening
Schedule Interviews

ITSM AI Agent

L1 Support
Ticket Management
Live Connect With Support Team

Kenyt vs Other CRM's

Kenyt vs Leadsquared
Kenyt vs Kylas
Kenyt vs Pipedrive

Kenyt vs Other AI Agents

Kenyt vs Aisera
Kenyt vs Cognigy
Kenyt vs Yellow

Kenyt vs Other WA Providers

Kenyt vs Wati
Kenyt vs Aisensy
Kenyt vs Interakt

Kenyt vs Other Service Desk

Kenyt vs Intercom
Kenyt vs Zoho-desk
Kenyt vs Zendesk

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WhatsApp Reply Flows
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WhatsApp Drip Campaigns
WhatsApp Carousels
WhatsApp Payments
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(India Sales)

+91 78937 68516

(Email Us)

contact@kenyt.ai

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